ABOUT DEMKUPE®

WHAT DEMKUPE STANDS FOR?

To inspire the youth or young adults to believe in their dream through the promotion of sports as a lifestyle while actively embrace

ethical values in the way our clothing are produced and how we operate our business. 

WHERE DOES THE NAME DEMKUPE COMES FROM?

Demkupe means "go and play football"  

WHAT'S THE LOGO?

The logo is a foot and a ball. It has taken two years to find a suitable logo and we felt it describes perfectly the brand Demkupe®

HOME OF THE BRAND

Demkupe trademark is a British company based in LONDON UK

DO YOU HAVE A STORE?

Not yet, we are a new brand learning everyday to be successful online. However in the future who knows

 

CLOTHING

HOW SHOULD WE CARE ABOUT OUR CLOTHING? WILL THEY SHRINK?

The garments comply with the general performance standards in the clothing retail industry. Some shrinkage and twisting may occur after washing but will stay within the acceptable limits for dimensional stability performance. To minimize shrinking and twisting, it is recommended that the wash temperature does not exceed 40C in a standard or delicate washing cycle,and the garments are reshaped before drying on a line or flat. 
Hot washes and tumble drying is likely to affect the dimensional stability of the garments and may also cause fading of colour. For the sake of protecting the environment, we say: wash at 30C or below, do not tumble dry, line dry and only iron when necessary.

WHAT TYPE OF PRINTING PROCESS IS YOUR CLOTHING?

The garments are either Vinyl, DTG print or screen printed. We make sure the best quality print is applied to the garment for a fantastic finish

WILL THE PRINTING FADE?

For vinyl print it is unlikely to fade due to the material in itself but over a few years it might start to worn out. As for screen-print it may fade overtime after multiple washes. However the quality of the print will still be in good condition. DTG print will also last as long as it is well maintained and you follow the washing guidelines.

DO YOU MANUFACTURE YOUR PRODUCTS IN HOUSE?

The manufacturing are done by our ethical suppliers abroad and the printing by our partners in the UK while we do all of our design in-house. 

HOW DO YOUR CLOTHING FIT?

Please refer to our Size chart for details about each of our products.

 

ORDERS

WHAT SORT OF PAYMENTS DO YOU ACCEPT?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payment through PayPal.

IF I AM A CUSTOMER OUTSIDE OF THE UK / EUROPEAN UNION, WILL I BE CHARGED ADDITIONAL CUSTOM FEES OR IMPORT TAXES?

Most definitely, most countries have import taxation. International customers will have to check their countries import taxes to have an estimate of the fee when the package arrives. We do not offer pre-pay or cover any import fees.

 

MY ACCOUNT

WHY SHOULD I NEED AN ACCOUNT?

There are many benefits of having an account with the Demkupe online shop:

* Your personal information will be saved for quicker ordering

* Receive our monthly newsletter and our special offers 

* Retain your order story

* Get invitation for demkupe events

* Members could receive a surprise gift in Christmas as a way of saying thank you

* Create a wishlist for you to share with friends and family

WHAT USE WILL BE MADE OF MY PERSONAL DETAILS?

Respecting the privacy of our customers are of the utmost importance. You can be sure to purchase Demkupe products with confidence. We do not

require your personal information except in the following:

Placing orders

Having an account with Demkupe®

Subscribing to our newsletter

Information you provide about yourself will only be used to offer the very best customer service and adapt it to the products that you like

WHAT IF I WISH TO UNSUBSCRIBE FROM DEMKUPE NEWSLETTER?

If you wish to unsubscribe from Demkupe newsletter, please use the unsubscribe link at the bottom of the newsletter. This does not affect your account.